The limit of search engines
What are metadata?
Subject- and reader oriented metadata
How to improve metadata?
To what information should we add metadata?
Faceted interfaces
Where do you store metadata?
How to measure reader performance?
How to measure information retrieval?
How to test information retrieval?
Improve the interface
Show related information
Provide language aids
Example
Contact Marcel van Mackelenbergh
Reactions
How to improve the interface?
Principles
Automate what you can automate
Decompose the task into steps
Design the interaction for every step
Design for mistakes: "What if the user..."
Provide help for every step
Provide feedback for every step, show when the system is busy
Tips
Allow the reader both to enter keywords and to make choices
Use breadcrumbs
to show the location of the current page relative to the site
to allow the reader to undo one ore more choices
Use different colours for different functions (use the same colour for the same function)
Divide the page into functional parts. Think of your target audience to decide what functions exist
Show references to related information
Show references to more specific information
Create good metadata
Use a faceted interface
Use language aids (spelling, synonyms, abbreviations, translations)
